Year 2018 is drawing to a close. As often, the approaching holiday season is a good time to look back, reflect upon the customer projects and development of the past 12 months, and draw some conclusions. A lot has happened over the year - our team grew, we gained dozens of new customers, expanded our geographical footprint and are looking to double the size of our office in Helsinki right after the holidays. Here are our top three themes in 2018 that shaped our year, and that will carry over to the next year.
Data driven management urges companies to develop their KPI management practices
Data driven management is a big trend. Leaders these days need accurate KPI data in real time and transparently enough to be easily communicated to the organization and interest groups. Yet efficient KPI management is easier said than done. We have developed a four-stage KPI management maturity model that lays out the typical stages that companies go through when improving their KPI management.
KPI Management Maturity Model
With the increasing possibilities to accurately measure company performance, KPI tracking and data-driven management are gaining popularity. We developed a framework, “the Dear Lucy KPI management maturity model”, that describes the typical stages of maturity in managing businesses with KPIs. The framework also lays out a roadmap for those who want to take their organization to the next level in smooth and efficient KPI management.